Mon, 21 August 2006
I spoke to fellow Irishman Ken Carroll of ChinesePod - a highly successful online language learning business based in Shanghai. A key component of the ChinesePod success is a very strong focus on user needs and the user experience. In this interview, Ken describes the philospophy that drives ChinesePod, and how it can apply to other businesses. The Hangzhou conference that Ken refers to is User Friendly, which will take place in November. |